Terms of Service

Here is the legal information, conditions of use and terms of sale of Minebox.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, it is specified to users of the site www.minebox.co the identity of the various stakeholders in the context of its implementation and monitoring:

Owner: qore games (SAS)
SIRET: 94929631300016

Services hosted by: Netlify, Inc - 44 Montgomery Street, Suite 300, San Francisco, California 94104

General Terms and Conditions of Sale

Article 1 - Purpose

These conditions govern the sales of online services by qore games.

Article 2 - Prices

The prices of our products are indicated in euros including all taxes (VAT and other applicable taxes as of the date of the order), unless otherwise indicated and excluding processing and shipping costs. In case of an order to a country other than mainland France, you are the importer of the concerned product(s). Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums do not fall under the purview of qore games. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. qore games reserves the right to change its prices at any time, but the product will be billed based on the rate in effect at the time of the validation of the order and subject to availability.

Attention: as soon as you take possession of the ordered products, the risks of loss or damage of the products are transferred to you.

Article 3 - Orders

The contractual information is presented in French and will be confirmed at the latest at the time of the validation of your order. The association reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, especially in the event of supply problems, or in the event of difficulties concerning the order received.

Article 4 - Validation of your order

Any order appearing on the Minebox website implies adherence to these General Terms and Conditions. Any order confirmation entails your full and complete acceptance of these general terms and conditions of sale, without exception or reservation. All provided data and the recorded confirmation will serve as proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signing and accepting the operations carried out. A summary of the information of your order and these General Terms and Conditions will be sent to you in PDF format via the confirmation email of your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price. The provision of services fully executed and whose execution has begun after prior express agreement of the consumer and express renunciation of his right of withdrawal cannot lead to a claim.

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. This right cannot apply here in the case of qore games which provides an immediate service at the time of purchase.


In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
  • The supply of services fully executed before the end of the withdrawal period and whose execution began after prior express agreement of the consumer and express renunciation of his right of withdrawal.
  • The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
  • The supply of goods made according to the consumer's specifications or clearly personalized.
  • The supply of goods likely to deteriorate or expire rapidly.
  • The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
  • The supply of digital content not supplied on a tangible medium whose execution has begun after prior express agreement of the consumer and express renunciation of his right of withdrawal.

Article 7- Availability

Our products are offered as long as they are visible on the Minebox site and within the limits of available stocks. Moreover, the Minebox website is not intended to sell its products in large quantities. Therefore, qore games reserves the right to refuse certain bulk orders.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page (Instantly).

Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged, or refunded. All complaints, requests for exchange or refund must be made by email to minebox@qore.group within 30 days of delivery.

Article 10 - Liability

The products offered comply with current French legislation. The responsibility of qore games cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order. Moreover, qore games cannot be held responsible for damages resulting from improper use of the purchased product. Finally, the responsibility of qore games cannot be engaged for all the inconveniences or damages inherent to the use of the Internet network, in particular a service interruption, an external intrusion, or the presence of computer viruses.

Article 11 - Applicable Law in Case of Disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will be the only competent authorities.

Article 12 - Intellectual Property

All elements of the Minebox site are and remain the intellectual and exclusive property of qore games. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written agreement of qore games.

Article 13 - Personal Data

qore games reserves the right to collect nominative information and personal data concerning you. They are necessary for the management of your order, as well as to improve the services and information we send to you. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment. These information and data are also kept for security purposes, to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose personal information and data concerning you, directly on the website.

Article 14 - Archiving Proof

qore games will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The computerized registers of qore games will be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.


Minebox: The name Minebox here represents the part of the company qore games exclusively dealing with the Minebox platform (game servers based on the game Minecraft).

User: The User is here designated as the physical person using the services offered by qore games.

Services: The term "Services" encompasses all services offered by qore games regarding the Minebox game platform (game servers, website, forum, shop, voice servers (TeamSpeak and Discord), community, etc.).

Content: The meaning of the term "Content" designates the entirety of data (texts, images, audio, video, constructions on servers) published by qore games and/or present on one of the Services.

Personal Data: Information that allows, in any form whatsoever, directly or indirectly, the identification of the physical persons to whom they apply" (article 4 of law N°78-17 of January 6, 1978).

Intellectual Property Right: Legal term designating trademarks, domain names, copyrights, designs, patents, rights on databases, or any other intellectual property rights exploited by qore games and necessary for its service provider activities.

Hyperlinks: A hyperlink, sometimes called a "hyperlink" or simply "link" in the web world, is an element of a web page or a document that, when clicked by the User, directs them to another web page or document. This element can be an image (photo, icon, logo, etc.), a text, or a defined area on the page/document.

Cookies: A cookie is a small file, which does not allow the identification of the User, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and also aim to allow various measures of attendance. Refusal to install a cookie may result in the impossibility of accessing certain services.